May 5, 2020By Lance Baily

Echo Healthcare Combats COVID-19 with Simulation Scenario, Remote Technical Support Services, and PPE

Echo Healthcare has responded to the global COVID-19 crisis by supporting healthcare simulation programs with the development of a free to download scenario, ramped up its remote sim lab technical support service program MeLiSA (Master Level Service Agreement), and started production of face shields all of which are being donated to local hospitals. Today we learn more about how this medical simulation equipment and service distributor Echo Healthcare and its affiliates are supporting clinical simulation programs during COVID-19.

Free Downloadable COVID-19 Geriatric Female Patient Case Scenario

Echo Healthcare, a company comprised of clinical, industry, and simulation experts is actively supporting the medical education community. In response to the ongoing COVID-19 crisis, Echo Healthcare has created a free downloadable scenario which works with iSimulate‘s Realiti and Lifecast Body Simulation’s Vivien manikin, both learning tools distributed by the company. The free patient case scenario is designed to assess the critical thinking skills of the care provider, providing them with decision-making opportunities via the care of the elderly female patient. “We wanted to offer a relevant remote training tool that could be utilized for free, and could address some of the unique challenges facing the medical simulation education community”, shared Echo Healthcare VP Zoriana Kaluzny. You can gain access to the downloadable scenario and the Instructor Evaluation Checklist on Echo Healthcare’s website.


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Echo Healthcare Ramps Up MeLiSA Technical Support Services For Sim Labs

According to Echo Healthcare’s CEO Kevin King, “We understand the frustration associated with technology downtime, and as former clinicians and educators we understand the need to deliver quality education in healthcare simulation with a minimum of technical disruption. We wanted MeLiSA to answer the need for immediate support, any time, for any product no matter the size or scope of the issue.”

To that end, Echo Healthcare has ramped up its technical support of simulation center programs with their MeLiSA technical support services. As the only company to offer such independent technical service and support programs outside of the manufacturer’s themselves, many healthcare institutions are finding ways to extend the life of old products or expand their simulation teams with technical support services thanks to MeLiSA. Unique to MeLiSA is the ability to perform all of your service and support through their technology enabled platforms, reducing if not eliminating altogether the need for expensive in- person service visits, which are not even really an option during COVID-19.


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As their on-call technical support teams are well-versed in the majority of medical simulator operating systems, including both hardware and software, they are able to help eliminate simulation lab downtime and keep human patient simulators in operational condition. For hospital-based simulation programs who have seen a massive increase in “just in time” simulated training activities, the extra on-call technical support available via MeLiSA could be an absolute life-saver! Their ultimate goal is to provide end to end coverage that stabilizes simulation in healthcare annual capital equipment maintenance costs, all while providing unparalleled expert service.

Echo Healthcare & Partners Support Frontline Healthcare Workers During Coronavirus

To support healthcare providers on the front line fight against COVID-19, the Echo Healthcare team has also been working around the clock to manufacture 3D printed face shield PPE and ventilator split circuit adapters. All of the materials are being donated to local hospitals at no charge.

As well, their partners at Lifecast Body Simulation in the UK are currently making a significant contribution to the training of NHS staff. Due to their uniquely realistic appearance, Lifecast Body Simulation’s manikins, which are now also produced and distributed by Echo Healthcare in the United States, are being used to train medical staff on the use of ventilators during the outbreak of novel coronavirus/Covid-19. David Halliwell, Director of Lifecast Body Simulation, recently shared how “the work we are undertaking recently has been to support the education of clinicians by ensuring that NHS teams are prepared for ‘surge’ capacity in the coming weeks. It is a great privilege to be able to help in this way.”

More About Echo Healthcare 

With over 40 years of combined experience on their team, Echo Healthcare also distributes and produces a wide range of other unique medical simulation products including:

  • iSimulate’s Simulated Patient Monitors
  • Lifecast Body Simulation Realistic Patient Manikin Simulators (Newborn, Toddler, Adult, and Geriatric)
  • EchoMasks (to increase the realism of patient simulators or to change the look of Standardized Patients)
  • Immersive Interactive (projected walls for increased simulated learning experiences)

Learn More on the Echo Healthcare Website Today!


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