Privacy Policy
This Privacy Policy was last modified on July 28, 2024.
We at WaterWell, LLC are strongly committed to protecting your privacy and providing a safe online experience for all of our visitors while offering a high-quality user experience here at www.HealthySimulation.com (the “Website”). We know that you care about how the information you provide to us is used and shared. We have developed this Privacy Policy to inform you of our policies regarding the collection, use, and disclosure of Information we receive from users of the Website. WaterWell, LLC (the “Company”) operates the Website.
This Privacy Policy, along with our Website Terms of Service, governs your use of this site. By using www.HealthySimulation.com (the “Website”), or by accepting the Terms of Service (via opt-in, checkbox, pop-up, or clicking an email link confirming the same), you agree to be bound by our Terms of Service and consent to this Privacy Policy.
Information We Collect
When you visit our Website, we will learn certain information about you.
In order to provide you with the most efficient and enhanced personalized service and attention, and to accommodate certain requests which you make, we request information about you in certain circumstances and collect certain information automatically.
Consistent with our previous practices, we will only collect and process your personal data when we have a lawful bases for doing so. These lawful bases include when you provide us consent, when we have a contractual obligation to collect or process the data, and when we have a legitimate interest in processing your personal data.
We may collect and/or receive the following types of information from you:
Information Provided Voluntarily
Personal Information. You may be asked to provide personal information including your name, address, email address, phone number, professional affiliation or employer, your employer’s website, your job title, your professional credentials, your social media profiles, your short biography, your product / service needs, your city, state, and country, the number of students or users in your institution, and estimated time frame for acquiring new products and services, when you sign up for any of our newsletters, respond to a survey, register for a class, or purchase a product or service. We will only request the personal information that is required in order to fulfill our obligations to you, i.e. in order to deliver what you have requested, as well as to comply with any legal obligations that may accompany such an exchange.
Order & Billing Information. If you place an order through our Website, we track certain information about the products and services you purchase. At checkout, you will also be required to provide additional information required for processing your payment. This generally includes a debit or credit card or other payment information, expiration dates, card security codes, your billing address or similar information. This information is generally processed and captured by third-party vendors, such as payment processors and merchant account providers. To the fullest extent possible, we make an effort not to capture or retain this information ourselves (unless, for example, we are requested to process a refund, follow up on the delivery of goods or services, or work with customers or vendors on resolving any errors or other scenarios.) Third-party vendors who assist us in any of our business functions will also be doing so pursuant to their own terms and conditions, including privacy policies and Terms of Service. See our Refund Policy for more information.
Information Collected Automatically. In addition to the information described above, we may collect some or all of the following information:
Activity Info (Log Data). Information may be collected based on your use of the Website, which generally includes information about your computer hardware and software, such as:
Internet Protocol (“IP”) addresses, operating systems, browser types, device types, URLS, access dates and times; Website pages that you visit; referring website information; universally unique identifiers (“UUID”), advertising identifier (“IDFA”), carrier and country location, hardware and processor information, network type, and other related data.
Use of Cookies. Our website may use cookies in order to deliver a better experience for you. Cookies are files with small amounts of data that a website stores on your computer’s or mobile device’s hard drive so that certain information about your visit and web-browsing preferences will be recognized upon a return visit. Cookies serve functions such as “remembering” log-in names and passwords, or enabling or saving shopping cart contents. Like many websites, we may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer until you delete them) to help us improve the experience you have with our Website. Most web browsers have a function that allows you to delete existing cookies on your device or you can set your browser options to that your device does not receive or accept cookies. Doing this may interfere with your ability to use the Website.
Third-Party Analytics. We use third-party analytics services (such as Google Analytics) to evaluate and aggregate visitor data. These services help us evaluate Visitors’ use of the Website, including time spent on certain pages, which areas of the Website receive the most traffic, how often visitors visit pages within the Website, and also provide general geographic location about visitors, the source of referred traffic (from other websites, vs search engines, etc). These third party analytic services use cookies and other technologies to help analyze and provide us the data. By providing your consent to this Privacy Policy, you consent to the collection and review of data about you by these analytics providers in the manner and for the purposes set out herein.
For more information on Google Analytics, including how to opt out from certain data collection, please visit https://www.google.com/analytics. If you opt out of any service, you may not enjoy the full functionality of the Website.
How Does HealthySimulation.com Use Cookies?
- Our Site may place and access certain first-party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- By using Our Site, you may also receive certain third-party Cookies on your computer or device. Third-party Cookies are those placed by websites, services, and/or parties other than Us. Third-party Cookies are used on Our Site for analytics and for marketing purposes. For more details, please refer to section 4 below.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law. We may use some or all of the following types of Cookie:
- Strictly Necessary Cookies: A Cookie falls into this category (usually first-party cookies) if it is essential to the operation of Our Site as without them we cannot provide the functionality that you need to use this website. For example, essential cookies help remember your preferences as you navigate through the online school, also support functions such as logging in, and payment transactions.
- Functionality Cookies: Functional Cookies allow our web site to remember choices you make, e.g. your user name, log in details and language preferences and any customizations you make to pages during your visit. They are necessary to provide features and services specific to individual users.
- Analytics Cookies: It is important for Us to understand how you use Our Site, for example, how efficiently you are able to navigate around it, and what features you use. Analytics Cookies enable us to gather this information, helping Us to improve Our Site and your experience of it.
- Marketing/Targeting Cookies: It is important for Us to know when and how often you visit Our Site, and which parts of it you have used (including which pages you have visited and which links you have visited). As with analytics Cookies, this information helps us to better understand you and, in turn, to make Our Site and advertising more relevant to your interests. Some information gathered by targeting Cookies may also be shared with third parties.
- Third Party Cookies: Third-party Cookies are not placed by Us; instead, they are placed by third parties that provide services to Us and/or to you. Third-party Cookies may be used by advertising services to serve up tailored advertising to you on Our Site, or by third parties providing analytics services to Us (these Cookies will work in the same way as analytics Cookies described above).
- Persistent Cookies: Any of the above types of Cookie may be a persistent Cookie. Persistent Cookies are those which remain on your computer or device for a predetermined period and are activated each time you visit Our Site.
- Session Cookies: Any of the above types of Cookie may be a session Cookie. Session Cookies are temporary and only remain on your computer or device from the point at which you visit Our Site until you close your browser. Session Cookies are deleted when you close your browser.
- Cookies on Our Site are not permanent and will expire as indicated in the table below.
- For more specific details of the Cookies that We use, please refer to the table below.
- What Cookies Does Our WEbsite Use?
- The following first-party Cookies may be placed on your computer or device:
4.1 The following first-party Cookies may be placed on your computer or device:
- Mailchimp
- Google (Analytics, Adsense & Adwords)
- ActiveCampaign
- Stripe
- Adbutler
- Zoom
- Social Media Companies
ActiveCampaign:
| CATEGORY OF COOKIES | APPLICABLE COOKIES |
| TechnicalThese cookies are essential for our services to function properly. Like the other cookies we use, technical cookies may be either first-party cookies or third-party cookies. | ActiveCampaign |
| PreferencesWe use these cookies to remember your settings and preferences. For example, we may use these cookies to remember your language preferences. | ActiveCampaign |
| SecurityWe use these cookies to help identify and prevent security risks. | ActiveCampaign |
| PerformanceWe use these cookies to collect information about how you interact with our services and to help us improve them. For example, we may use these cookies to determine if you have interacted with a certain page. | WistiaNew RelicActiveCampaignZendesk |
| AnalyticsWe use these cookies to help us understand and improve our services. For example, we can use these cookies to learn more about which features are the most popular with our users and where we may need to make improvements. | GoogleCrazyEggActiveCampaign |
| AdvertisingWe and our advertising partners use these cookies to deliver advertisements, to make them more relevant and meaningful to visitors to our website, and to track the efficiency of our advertising campaigns, both on our services and on other websites. | Google/DoubleClickFacebookAdRollAmbassadorActiveCampaign |
The following strictly necessary third-party Cookies may be placed on your computer or device:
Stripe:
| Domain | Type | Duration | |
| __Host-auth_tokenAuthenticates your identity & grants you authorization for Stripe V2 APIs. | dashboard.stripe.com, docs.stripe.com | First party | 90 days |
| __Host-cliauth_tokenLets you log in to the Stripe CLI with your Stripe account from the command line. | dashboard.stripe.com | First party | 3 minutes |
| __Host-has_recently_requested_netsuite_connector_*Used to remember whether a merchant has requested to install the Stripe Netsuite Connector app. | marketplace.stripe.com | First party | 7 days |
| __Host-has_recently_requested_salesforce_cpq_connector_*Used to remember whether a merchant has requested to install the Salesforce CPQ Connector app. | marketplace.stripe.com | First party | 7 days |
| __Host-has_recently_requested_sap_connector_*Used to remember whether a merchant has requested to install the Stripe SAP Connector app. | marketplace.stripe.com | First party | 7 days |
| __Host-LinkSessionStores consumer credentials to provide a one click payment experience at checkout. | checkout-cookies.stripe.com, merchant-ui-api.stripe.com | First party | 1 year |
| __Host-LinkSessionPresentIndicates whether the __Host-LinkSession cookie is present. | checkout-cookies.stripe.com, merchant-ui-api.stripe.com | First party | 1 year |
| __Host-saml_auth_resultStores details about the most recent single sign-on based login, such as timestamp, and status, which are used to detect when a the saml re-authentication flow succeeds. | dashboard.stripe.com | First party | 60 seconds |
| __Host-sessionDetermines your identity when authenticating to the Stripe Dashboard (so that you can log in to the right account). | support.stripe.com, support-conversations.stripe.com, stripe.com, dashboard.stripe.com, connect.stripe.com, express.stripe.com, marketplace.stripe.com, docs.stripe.com, manage.stripe.com, billing.stripe.com, pay.stripe.com | First party | 90 days |
| __Host-sessions_on_demand_qualifiedPersists state of being able view gated video content for sessions on demand videos | stripe.com | First party | session |
| __Host-shopify_app_sessionSet as part of the Shopify BYOG Onboarding flow to validate the oauth process | sbyog-ppp-external.stripe.com | Third party | 24 hour |
| __Host-stripe.link_app.csrfPrevents attackers from making requests that change user data to Link from other websites. | First party | session | |
| __Host-stripe.link_support_site.csrfPrevents attackers from making requests that change user data to Stripe from other websites. | First party | session | |
| __Host-stripe.mkt.csrfPrevents attackers from making requests that change user data to Stripe from other websites. | stripe.com, press.stripe.com, link.com, edge.stripe.com, edge-press.stripe.com | First party | session |
| __Host-stripe.site.csrfPrevents attackers from making requests that change user data to Stripe from other websites. | stripe.com | First party | session |
| __Host-stripe.sources_redirect_site.csrfPrevents attackers from making requests that change user data to Stripe from other websites. | hooks.stripe.com | First party | session |
| __Host-stripe.support_site.csrfPrevents attackers from making requests that change user data to Stripe from other websites. | support.stripe.com | First party | session |
| __Host-unauthenticated_support_identityIdentify unauthenticated users to remain connected to a live support session to enable a continuous support experience. | support.stripe.com, support-conversations.stripe.com, edge-support-conversations.stripe.com | First party | session |
| __Host-upsessUser privacy-related session identifier. The cookie allows visitors who are authenticated in the Data Access Tool to visit their data report and take further action related to their data, like exporting data or requesting deletion. | privacy.stripe.com | First party | 30 minutes |
| __Host-webchat_stateTracks various chat session states, chatterminated, expanded, surveysubmitted & navcooldowndate, allowing us to keep track of previous & current states of the application to drive UI interactions. | sales-live-chat.stripe.com | First party | 1 week |
| __Host-webchat_surveyStores post engagement session survey form data, allowing us to provide the user with the expected UI interaction upon form submission. | sales-live-chat.stripe.com | First party | 1 week |
| __Host-webchat_widgetTracks current or previous chat sessions with our sales representatives, allowing you to continue chats while navigating the site or returning after leaving. | sales-live-chat.stripe.com | First party | 1 week |
| __Secure-has_logged_inChanges the sign-in button depending on whether a browser has previously logged in. | .stripe.com | First party | 6 months |
| __stripe_midSet for fraud prevention purposes and helps us assess the risk associated with an attempted transaction. Learn more about advanced fraud detection. | .checkout.stripe.com, request | First party | 1 year |
| __stripe_sidSet for fraud prevention purposes and helps us assess the risk associated with an attempted transaction. Learn more about advanced fraud detection. | .checkout.stripe.com, request | First party | 30 minutes |
| _forum_sessionLets you access the Stripe Atlas Community forum. | .discuss.stripe.community | Third party | session |
| _GRECAPTCHAreCAPTCHA sets a necessary cookie when executed for the purpose of providing its risk analysis. | .stripe.com | Third party | 6 months |
| _tLets you access the Stripe Atlas Community forum. | .discuss.stripe.community | Third party | 2 months |
| act_tokenStores the account confirmation email’s secret token. | dashboard.stripe.com | First party | session |
| apps_oauth_stateUsed to enable some OAuth workflows in the Dashboard. | dashboard.stripe.com | Local storage | N/A |
| art_tokenStores the account recovery token | dashboard.stripe.com | First party | session |
| cbt_tokenWhen a user is confirming a bank account change, via an email link, we set this cookie to the secret token given in the email. This avoids us keeping the secret token in the url as the user moves through the process. | dashboard.stripe.com, connect.stripe.com | First party | session |
| connect_localeRemembers your language preference from Connect signup and Dashboard pages so that you can read site content in your selected language. | .connect.stripe.com, .express.stripe.com | First party | session |
| cookie-permsStores a user’s cookie permissions. | .stripe.com, .stripe.dev, .go.stripe.global, .increment.com | First party | 6 months |
| countryEnsures you see the correct content (like product offerings) on stripe.com for the country you’re in. | .stripe.com | First party | session |
| dashboard.banner-dismissalsStores the dismissal state of Dashboard banners. | dashboard.stripe.com | Local storage | N/A |
| dashboard.tab-contextStores the current browser tab’s Dashboard context (e.g. merchant id). | dashboard.stripe.com | Session storage | session |
| docsRemembers the state of elements in docs between sessions. (IndexedDB) | .stripe.com | Local storage | N/A |
| handoffDetermines your identity when authenticating to the Stripe Dashboard on stripe.com domains (so that you can log in to the right account). | .stripe.com | First party | 25 hours |
| lc_tokenStores the inactive account email challenge’s secret token | dashboard.stripe.com | First party | session |
| link.auth_session_client_secretProvide a logged-in experience when a consumer uses Stripe-hosted payment UIs to make purchases and Crypto Onramp to purchase crypto. Provide a personalized button with last 4 card digits when a consumer sees Link in the Payment Request Button and Card Element. | js.stripe.com, crypto-js.stripe.com | Local storage | N/A |
| localeControls the language on stripe.com to deliver a reading experience in the language you expect. | .stripe.com | First party | session |
| mFor fraud detection. Helps Stripe assess the risk associated with an attempted transaction on the your website. Read more about advanced fraud detection. | .m.stripe.com | First party | 2 years |
| machine_identifierTo prevent fraud, enables Stripe to determine the computer being used on the Stripe Dashboard. | .stripe.com | First party | 1 year |
| ndcdSet by Mastercard when the Stripe ACS is used to authenticate 3D-Secure payments. This cookie facilitates device detection in order to enhance fraud detection and prevention as well as to identify suspicious devices or devices that are behaving abnormally. | .acs.touch.tech, .idcheck.acs.touchtechpayments.com, .verifiedbyvisa.acs.touchtechpayments.com | Third party | 1 year |
| pay_sidStores consumer credentials such that users can stay logged in at Link Marketing, Support and Web App sites. | First party | 1 year | |
| private_machine_identifierIdentifies the computer across login sessions and users to prevent fraud. | .stripe.com | First party | 1 year |
| prt_tokenStores the account password reset token | dashboard.stripe.com | First party | session |
| request_sign_keyUsed to sign requests to improve the security posture. | dashboard.stripe.com | Local storage | N/A |
| saml_login_resultStores details about the most recent SAML integration test, i.e., test results, status, and test request ID, which are used to display saml configuration problems. | .stripe.com | First party | session |
| saml_sca_success_for_*Ensures that you’ve re-authenticated before performing sensitive actions in the Stripe Dashboard, as defined by SCA regulations. | dashboard.stripe.com | First party | 30 seconds |
| samlit_emailIdentifies your email during SSO session authentication for restricted actions. | dashboard.stripe.com | First party | 16 minutes |
| samlit_tokenIndicates when two-factor authentication is required, for SCA compliance. | dashboard.stripe.com | First party | 16 minutes |
| scfcFixes bugs on our website in certain situations by forcing the browser cache to clear. | .stripe.com | First party | 1 year |
| site-authRemembers whether you’re logged in to the Stripe Dashboard. | .stripe.com | First party | session |
| stripe.appmarketplace.csrfPrevents attackers from making requests that change user data to Stripe from other websites. | marketplace.stripe.com | First party | session |
| stripe.climate.csrfPrevents attackers from making requests that change user data to Stripe from other websites. | climate.stripe.com, edge-climate.stripe.com | First party | session |
| stripe.csrfPrevents attackers from making requests that change user data to Stripe from other websites. | .stripe.com | First party | session |
| stripe.customerportal.csrfPrevents attackers from making requests that change user data to Stripe from other websites. | billing.stripe.com | First party | session |
| stripe.delegated-authentication.csrfPrevents attackers from making requests that create multiple objects in our backend. | delegated-authentication.stripe.com | First party | 30 minutes |
| stripe.docs.csrfPrevents attackers from making requests that change user data to Stripe from other websites. | docs.stripe.com | First party | session |
| svt_tokenSecurely stores the support token confirmation email’s secret token. | dashboard.stripe.com, connect.stripe.com | First party | session |
| twilio_chat_*Local storage items that store chat state. | dashboard.stripe.com, support-conversations.stripe.com | Local storage | N/A |
| user_session_tokenStores an embedded user session key for authentication within Connect embedded elements. | stripecdn.com | Local storage | N/A |
| userleap.idsStores user identifiers and auth token used to record the user’s survey responses | stripecdn.com | Local storage | N/A |
| userleap.pageviewsUsed to prevent overwhelming the services used for survey functionality. | stripecdn.com | Local storage | N/A |
Additional Functional Stripe Cookies can be found on the Stripe website.
AdButler
AdButler Frequency Capping Cookies
- Data Collected:
- A non-personal ID that links to the zone and/or advertisement (not the individual)
- A timestamp
- Purpose of Cookie
- Ensure that a user does not see the advertisement repeatedly
- Duration of data stored
- The duration for this cookie is set by the administrator within the AdButler interface each time it is used
- Extent of Data Processing
- The data this cookie collects is not shared with any third parties and is used exclusively by AdButler for the reason mentioned above. This information cannot be used to uniquely identify an individual.
AdButler Conversion Tracking Cookie
- Data Collected
- A non-personal ID that links to the zone and/or advertisement (not the individual)
- Purpose of Cookie
- Allow attribution of an advertisement to a desired goal. This does not track an individual, only the source advertisement
- Duration of Data Stored
- This cookie expires within 180 days
- Extent of Data Processing
- The data this cookie collects is not shared with any third parties and is used exclusively by AdButler for the purpose mentioned above. This information cannot be used to uniquely identify an individual.
These advertising cookies are intended to improve the browsing experience by reducing the number of repeating ads you see. The advertising cookies also allow an advertiser to attribute the viewing of an ad to an action on the destination website. This is attribution is not tied to an individual, and there is no tracking of an individual involved.
Our Site uses the following functional Cookies (remove cookies not exploited in your school):
- Our Site uses analytics services provided by our analytics services, if any. Website analytics refers to a set of tools used to collect and analyze anonymous usage information, enabling us to better understand how Our Site is used. This, in turn, enables us to improve Our Site and the products and services offered through them.
- The analytics services used by Our Site use Cookies to gather the required information. You do not have to allow us to use these Cookies, however, whilst our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics services used by Our Site uses the following Cookies:
Google Analytics
| Name of Cookie | Provider | Purpose | Expires |
| _ga | ww.www.healthysimulation.com | Google Analytics: Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | 2 years |
| _gat | www.healthysimulation.com | Google Analytics: Used by Google Analytics to throttle the request rate. | When you close your browser |
| _gid | www.healthysimulation.com | Google Analytics: Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | When you close your browser |
| collect | www.healthysimulation.com | Google Analytics: Used to send data to Google Analytics about the visitor’s device and behavior. Tracks the visitor across devices and marketing channels. | When you close your browser |
Targeting/Marketing cookies
Targeting/Marketing cookies are used to track visitors across websites. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information but are based on uniquely identifying your browser and internet device. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third-party advertisers. If you do not allow these cookies, you will experience less targeted advertising (remove cookies not exploited in your school):
| Name of Cookie | Provider | Purpose | Expires |
| fr | facebook.com | Used by Facebook to deliver a series of advertisement products such as real time bidding from third-party advertisers | 3 months |
| fr | facebook.com | Used by Facebook to deliver a series of advertisement products such as real time bidding from third-party advertisers | When you close your browser |
Google AdWords
| Name of Cookie | Provider | Purpose | Expires |
| ads/ga-audiences | www.healthysimulation.com | Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor’s online behavior across websites. | When you close your browser |
Other Third Party Tracking Tools. We may also collect or receive information from third parties, such as Facebook, Instagram, LinkedIn, and/or other third-party social media and similar sites.
How to Access Your Personal Information
If you have provided personal, billing or other voluntarily provided information, you may access, review and make changes to it via instructions found on the Website or by emailing us at support [at] healthysimulation [dot] com. To manage your receipt of marketing and non-transactional communications, you may unsubscribe by clicking the “unsubscribe” link located on the bottom of any related email from the Company. Emails related to the purchase or delivery of orders are provided automatically – Customers are not able to opt out of transactional emails. We will try to accommodate any requests related to the management of Personal Information in a timely manner. However, it is not always possible to completely remove or modify information in our databases (for example, if we have a legal obligation to keep it for certain timeframes, for example).
How We Use and Share the Information
We use the collected Information to understand customer needs, including regarding our Website services to:
- present you with information through our Website and email services;
- provide our services, process orders, and administer our programs;
- maintain and improve our Website;
- respond to your requests, and provide customer service, including in response to any problems that may arise, such as difficulties in navigating our Website or accessing certain features;
- solicit your feedback, and to inform you about our products and services and those of our third-party marketing partners that we feel may be of interest or value to you;
- personalize or display advertisements to you on third-party platforms;
- improve our services or offerings; and
- fulfill our legal or contractual obligations to you.
As with transactions elsewhere, when you purchase products, services, or programs via our Website, your credit card company will also retain certain information regarding your purchase. We will not otherwise provide any personal data to your credit card company without your permission.
We may share the Information collected with joint venture partners, affiliates, agents, current or prospective business partners, businesses under common control, advertisers, vendors related to your request for more information and whom you consent to receive follow-up information from, through article viewing, link clicking, banner ad clicking, find vendor request, sales demonstration webinar registration, emailing, newsletter, social media post, and use of the website in any way, third-party businesses or partners participating in administering our programs or services, or to those providing business functions such as technical support, customer service, marketing assistance, etc. These businesses will only have access to information as necessary to perform their functions and to the extent permitted by law.
In the event of the sale or transfer of our business to a third party buyer, including in the event of bankruptcy or liquidation, we may, as necessary, share your data with the buyer or transferee.
In the event that we have to collect on a debt owed to us by you, we may, as necessary, share your information with an attorney or a court of law to enforce our rights and collect what is owed.
Under certain circumstances we may be obligated or compelled to disclose the Information: when required by law, court order or government agency, or when disclosing such Information is reasonably required to protect the Company, its property, the Website, the safety of visitors or others.
Retargeting / Personalized and Behavioral Ads
We may, using the techniques described above, and in conjunction with third party marketing partners, gather information from your visit to our Website for purposes of providing relevant advertising content to you in the future. This means that through third party marketing partners or third party sites such as Google, Facebook, or LinkedIn, we may display advertisements to you (remarketing or retargeting), based on usage data collected during your visit to our website.
Google Analytics: As described above, we use Google Analytics on our website. We may utilize any of the following advertising features that utilize the Google advertising cookies: Remarketing with Analytics, Demographics and Interest reporting, Segments, and DoubleClick integration.
To opt out of seeing personalized ads via the Google platform, please visit
https://support.google.com/ads/answer/2662922?hl=en
For more information regarding how Google uses cookies in advertising and how you can control advertising cookies, visit http://www.google.com/policies/technologies/ads/
To personalize the ads you see via the Google platform, visit http://www.google.com/settings/ads
For more information on how Google uses data when you visit its partners’ sites or apps, visit http://www.google.com/policies/privacy/partners/
Or, via an opt-out browser add-on, you can opt out of having your site activity available to Google Analytics. For more information, or to install the opt-out browser ad-on, please visit https://support.google.com/analytics/answer/181881?hl=en Please note that if you opt out of any service, you may not enjoy the full functionality of the Website.
Google Ad Words: We may utilize Google Ad Words, which provides certain of the information collected on our website to the Adwords advertising network. To opt out of Google Ad Words, visit https://support.google.com/ads/answer/2662922?hl=en
Facebook Custom Audience: We may utilize Facebook’s Custom Audience capability which allows us to display ads on Facebook to individuals on our email lists or in our database. We may provide personal information to Facebook, such as your name, email address and phone number to enable Facebook to identify whether you are a Facebook account holder. To opt-out of the Facebook Custom Audience, please email us at support [at] healthysimulation [dot] com with (1)“Facebook Custom Audience Opt-Out” in your Subject Line, and (2) your name and email address in the body of the email.
Other Personalized and Behavioral Advertising Services: We may participate in other retargeting services that are similar to those described above.
Managing Cookies Via Your Browser:
You may be able to change your cookie preferences via your browser settings. Please visit your browser’s help section for assistance with turning on notifications regarding cookies, or disabling cookies through your browser.
Managing Cookies on Your Mobile Device:
You may be able to change your cookie preferences on your mobile device either via your browser settings, or via the settings (preferences) on your device. For additional info, please visit http://www.allaboutcookies.org/mobile/
Use Caution When Sharing Information Online
When you voluntarily make your Personal Information available online in an environment shared by third parties – including in webinars, classes, online conferences, via email, on message boards, chat rooms or on blogs, or via telephone calls or conferences – that information can be viewed, saved, collected, heard, and/or used by others outside of the Company. We are not responsible for any unauthorized third-party use of information provided in these contexts. Please be mindful whenever you share any information online.
Security of Your Information
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we incorporate standard industry practices internally and with our services providers, which we believe is sufficient for the information involved, we cannot guarantee its absolute security. Because we work with third-party businesses and vendors in various aspects of our business including operating this website, database management, website security, etc., we cannot guarantee the absolute security of our databases, nor can we guarantee that the Information you supply will not be intercepted while being transmitted to and from us over the Internet. Any information that you provide to us via email should be treated with extra caution, as we cannot control the level of security available through email providers.
Children
We are strongly committed to protecting the safety and privacy of children who visit our website. We do not knowingly collect Personal Information from children under the age of 13 through the Website. If you are under 13, please do not give us any Personal Information. We encourage all parents to talk to their children about online safety and to monitor their children’s use of the Internet. If you have reason to believe that a child under the age of 13 has provided Personal Information to us, please contact us, and we will make best efforts to immediately delete that information from our databases.
External Websites
While we have carefully chosen those vendors with whom we work, especially those involved in the transmission of data on behalf of our business, we do not control and are not responsible for the privacy practices or content of third-party websites, including those of affiliates, business partners, sponsors, advertisers, or other websites to which we may link from time to time. When visiting any third-party websites, you are responsible for reviewing the privacy policy and Terms of Service applicable to each site. They may be different than those that you see here.
California Privacy Rights
Pursuant to Section 1798.83 of the California Civil Code, residents of California have the right to request from a business with whom the Californian has an established business relationship, certain information with respect to the types of personal information the business shares with third parties for direct marketing purposes by such third party and the identities of the third parties with whom the business has shared such information during the immediately preceding calendar year. To request a copy of the information disclosure provided by the Company pursuant to this provision, please contact us via email at support [at] healthysimulation [dot] com.
Our California Do Not Track Notice
Consistent with our policies described above, we collect information from our visitors on our website and across third party websites where applicable, to provide relevant content and advertising. We do not support Do Not Track (“DNT”) signals of web browsers.
DNT is a setting in your web browser that informs websites that you do not want to be tracked. You can enable or disable DNT through the Preferences or Settings options of your web browser.
Visitors Outside the U.S.
Our Website and the servers that make this Website available worldwide are located in the United States. The Internet laws in the United States govern all matters relating to this Website. Any information you provide in subscribing to or visiting our Website will be transferred to the United States. By visiting our Website and submitting information, you authorize this transfer, processing, and use.
EU Visitors and the GDPR
If you live in the EU, certain of your data may be subject to protection by the General Data Protection Regulation (the “GDPR”), a privacy regulation intended to help you have greater control over your personal data.
Under the GDPR, you have the following rights, which we extend to all of our website visitors:
- to know what information is being collected, as disclosed in this Privacy Policy (“right to transparent information”);
- to object on grounds relating to your particular situation to the collection or processing of certain kinds of information (“right to object”);
- to withdraw consent even after it has been given, without affecting the lawfulness of the processing of your data prior to your withdrawal (“right to withdraw consent”);
- to access, modify or update your information so that it is correct (“right to access” and “right to rectification”);
- to have your information deleted or erased (“right to erasure” or “right to be forgotten”);
- to have your data transferred or ported elsewhere (“right to data portability”);
- and the right to restrict processing in certain situations (“right to restriction of processing”).
For purposes of the GDPR, to the fullest extent possible we do not directly collect or maintain personal data of our EU visitors or clients. This is done through partnerships with third-party vendors who have systems designed for the collection and storage of data on behalf of their clients (“data processors”). The data is only kept as long as is reasonably required to accomplish the purpose or purposes for which it was collected. Certain data may be expunged or utilized more quickly than others, and depending on your engagement and behaviors, including purchasing behaviors, we may be engaged in a business or contractual relationship with some longevity. (For example, if you purchase a course or program, or services that span over some time, you will continue to receive communications in regards to those offerings or services).
The categories of data processors with whom we work, and that help us in the collection of information that allows us to serve and interact with you include website analytics provider(s), website and webform plug-ins and related third-party services that allow us to maintain an up-to-date online platform and communicate with you electronically, an email service provider or providers to assist in managing email correspondence with our visitors, customers and list, as well as payment processor(s) and/or merchant account(s) to help us transact sales online and follow up with you regarding any purchases. We work with a number of data processors whom we contractually require to comply with the provisions of the GDPR, and whom have contractually promised to us to so. Here is a list of specific data processors with whom we currently work, with links to their respective terms of service containing their contractual undertakings in this regard:
- Mailchimp
- Google (Analytics, Adsense & Adwords)
- ActiveCampaign
- Stripe
- Adbutler
- Zoom
- Social Media Companies
Those within the Company that may have access to the data include Officers, Directors, Managers, Supervisors, Salespersons, or those providing customer or technical support. Access to the data is provided for specific purposes, generally related to communicating with you, fulfilling our contractual obligations, providing customer service or technical support, collecting payment, or monitoring performance of marketing and sales efforts.
You may contact us at any time to have your information with us or any of these processors updated or corrected, deleted, or to obtain a copy for your records. Additionally, you may opt out of receiving any additional emails or marketing messages from us by clicking the “unsubscribe” link at the bottom of our email notifications.
Further, if you feel that we have not complied with the relevant data protection regulations, please contact us by sending us an email at support [at] healthysimulation [dot] com with your first and last name, your country of origin, and a summary of your concern or complaint. We will endeavor to respond at our earliest possible convenience to address your concern. If contacting us does not resolve your complaint, you may have additional options.
Residents in Designated Countries may also have the right to lodge a complaint with the relevant EU data protection authority. You may access a list of the Data Protection Authorities in the EU here.
Changes to This Privacy Policy
The Company may update this Privacy Policy from time to time as necessary to protect our users and to comply with a changing environment. Please review the Privacy Policy when you visit our Website to remain updated on our current policy. We have no intentions of making any changes to our Privacy Policy and practices to make them less protective of personal information collected in the past. By accessing the Website and/or using our services after making any such changes to this Privacy Policy, you are deemed to have accepted such changes. Please be aware that, to the extent permitted by applicable law, our use of the Information is governed by the Privacy Policy in effect at the time we collect the information. You are advised to review this Privacy Policy periodically for any changes. Whenever we make changes to this Privacy Policy we will update the date at the top.
Contact Us
If you have any questions about this Privacy Policy, please contact us via email at support [at] healthysimulation [dot] com with “Privacy Policy” in the subject line.
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