TeamSTEPPS Healthcare Communication System 2.0 Online Master Trainer Course is — Totally Free!
Did you know that your entire team can learn the TeamSTEPPS communication system for absolutely no cost? Thanks to the AHRQ your team can take the 2.0 online master trainer course at your convenience! Based on NASA’s Crew Resource Management system, TeamSTEPPS is one of the most effective team based communication strategies for healthcare providers.
TeamSTEPPS is an evidence-based teamwork system aimed at optimizing patient outcomes by improving communication and teamwork skills among health care professionals. The TeamSTEPPS 2.0 curriculum is designed to help health care leaders develop and deploy a customized plan to train their staff in teamwork skills. Organizations report improvements after implementing TeamSTEPPS. We encourage potential master trainees to review the readiness assessment checklist to determine if this is the right time to begin implementation of the TeamSTEPPS initiative.
TeamSTEPPS Success Stories
- Reynolds Army Community Hospital in Oklahoma decreased delays in surgery start times, and increased productivity just 6 months after implementing TeamSTEPPS.
- Montgomery Community Hospital, a critical access hospital in North Carolina, improved efficiency and effectiveness in high-risk pediatric situations.
- Madigan Army Medical Center in Washington State improved the time from decision to performance of an emergency Cesarean section, with no adverse outcomes for either the mother or the child.
Course Content and Requirements
The course activities include 11 modules, 3 Webinars, and teach a module to at least one Master Trainer in as few as 33 days but no longer than 120 days. While the course is offered at no cost to participants, AHRQ has committed significant resources to make the class available online. Professionals who want to be certified as Master Trainers will need to create a change team, submit a draft change plan and write a letter of commitment prior to enrolling in the course. Professionals wishing to obtain free continuing education credits but not complete the full course can still complete individual modules to develop mastery of teamwork concepts.