The Agency for Healthcare Research and Quality (AHRQ) provides a number of patient safety tools and training materials, including the Communication and Optimal Resolution (CANDOR) toolkit. This patient safety resource essentially gives hospitals and health systems a roadmap for responding when a patient is harmed. The toolkit includes eight different learning modules, each containing PowerPoint [...]
TeamSTEPPS is an evidence-based set of teamwork tools designed to optimize patient outcomes through the improvement of communication and teamwork skills among healthcare simulation professionals. The Agency for Healthcare Research and Quality (AHRQ) and the U.S. Department of Defense developed TeamSTEPPS in the mid-2000s with healthcare organizations in mind. Today, TeamSTEPPS offers a 2.5-day train-the-trainer [...]
UPMC’s Medical Director of Patient Safety and Director of the WISER Simulation Center, Dr. Paul E. Phrampus MD, recently shared his AHRQ article “Building a Safety Program in a Vast Health Care Network”, which highlights the unique needs of patient safety, workforce training, and medical simulation utilization when considering vast institutional healthcare networks. Below we [...]
Did you know that your entire team can learn the TeamSTEPPS communication system for absolutely no cost? Thanks to the AHRQ your team can take the 2.0 online master trainer course at your convenience! Based on NASA’s Crew Resource Management system, TeamSTEPPS is one of the most effective team based communication strategies for healthcare providers.