IHI Podcast on Psychology of Change May 10th, Annual NPSF Event May 23-25

The Institute for Healthcare Improvement, now a merged partner with the National Patient Safety Foundation, is promoting an upcoming webinar May 10 at 2PM ET on “How to Make Change Happen: An Introduction to IHI’s Psychology of Change Framework”.​ This webinar comes just weeks before the annual IHI/NPSF Patient Safety Congress taking place May 23-25th in Boston, MA. We feel this webinar can just as easily speak towards those roadblocks to change we simulationists experience in our field of simulation in healthcare and will be a big help to those starting or expanding a program.

​Webinar Presenters

  • Kate B. Hilton, JD, MTS, IHI Faculty and Senior Consultant, ReThink Health
  • Alex Anderson, Research Associate, IHI
  • Michael Rose, MD, Anesthesiologist, Vice-President of Surgical Services & Chairperson of Community Board of Trustees, McLeod Regional Medical Center

Webinar Abstract


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For the past 30 years, the Institute for Healthcare Improvement (IHI)​ has worked with organizations around the world to improve health and health care using an approach to quality improvement that’s grounded in W. Edwards Deming’s System of Profound Knowledge. Dedicated improvers know that, to achieve results, we need to consistently apply systems thinking, an understanding of variation, and theories of knowledge. So, what often stands in the way of adopting and spreading meaningful improvements? Breaking news: People are resistant to change.

Deming himself stressed the importance of psychology — or the adaptive, human side of change — in his System of Profound Knowledge. But health care improvers still have a lot of work to do to sharpen our thinking, vocabulary, and tools in this challenging domain.

That’s why the IHI Innovation Team has been researching and testing “psychology of change” ideas and methods to promote and accelerate successful, scalable, and sustainable improvement work. On the May 10 WIHI: How to Make Change Happen: An Introduction to IHI’s Psychology of Change Framework, we’ll share their learning from the past year.

Kate Hilton and Alex Anderson will describe how they are working with organizations to implement the IHI Psychology of Change Framework. And Dr. Michael Rose will talk about implementing many of these methods to spread the use and adoption of a surgical safety checklist at McLeod Regional Health Center in Florence, South Carolina.


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About the WIHI Radio Broadcasts

The issues may be complex, but the format of WIHI is simple. It’s 60 minutes, offered live via WebEx, every other week. There’s a host, three to four carefully chosen guests, and you — with your questions and comments. All we ask is that you register for the program in advance. You can join the program live — via computer is best — and, afterwards, you can always find the program and all the related resources on IHI.org. WIHI is also archivedand available as a podcast on iTunes. Your host is IHI’s Madge Kaplan, who brings a wealth of journalistic experience to WIHI from her years reporting on health care for public radio and as IHI’s Director of Communications since 2004. Madge is known for her ability to make important knowledge available and accessible for broad audiences and to create shared spaces for lively and enriching discussions, such as WIHI.

Upcoming WIHI episodes include:

  • May 17th, 2PM ET: Giving Patients and Families the Tools to be Healthcare Improvers.
  • June 7th, 2PM ET: ET – Pathways to Population Health

IHI/NPSF Annual Patient Safety Congress

The IHI/NPSF Patient Safety Congress is the must-attend event for curious health care professionals who want to shape smarter, safer care for patients. With keynote presentations from inspiring visionaries, engaging sessions on the latest methods in safer care and an immersive Learning & Simulation Center, the IHI/NPSF Patient Safety Congress is the only annual meeting with a singular focus on safety. Join IHI for this invigorating event from May 23–25, 2018, in Boston, MA.

With keynote presentations from inspiring patient safety leaders, engaging sessions on safety culture and science, and an immersive Learning & Simulation Center, this event is the only annual meeting in the US with a singular focus on safety. This is the first Congress planned since the National Patient Safety Foundation (NPSF) merged with the Institute for Healthcare Improvement (IHI), combining their collective vision of building and sustaining a culture of safety in health care.

  • Hear engaging keynotes from inspiring visionaries on the most pressing needs and solutions for patient safety.
  • Explore new patient safety breakthroughs in carefully curated sessions from insightful experts.
  • Learn how to apply new safer care methods immediately through full-day workshops.
  • Use newly-learned skills in immersive case studies in the Learning & Simulation Center.
  • Network and kick back, with thousands of opportunities to meet smart, curious people who improve safety throughout the world… and have some fun as well!​

Sign Up for the upcoming IHI webinar and learn more about the Patient Safety Congress here!


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