Tony Errichetti has been a simulationist and medical educator for over 30 years. Since that time, he has established and directed patient simulation programs at two medical schools and a hospital, and has served on three national medical board standardized patient test committees. He established the first online MS program in Medical/Healthcare Simulation in the US at the New York Institute of Technology-College of Osteopathic Medicine. He is currently the Masters Thesis advisor in this program. He is currently the Director of Programming at Narrative Mindworks, an international association of narrative practices. He has presented on the theme of how narrative medicine can develop mindful listening, empathy for patients, and collaboration among team members. He is the Consultant for Doctor-Patient Communication assessment at the National Board of Osteopathic Medical Examiners, where he developed their communications assessment instrument used in standardized patient encounters. Tony is an adjunct professor at Pace University’s (New York City) English Language Institute.

Laurie S. Callen is Director of Communication Skills Education at NYIT-College of Osteopathic Medicine (NYIT-COM). She worked for over 10 years at Saint Barnabas Hospital in the Bronx to provide patient simulation support for the NYITCOM’s clerkship programs. Specializing in teaching and debriefing communication skills in the clinical years, Laurie collaborates with learners at all levels, from third-year medical students to PGY-3 residents, to help identify and coach them toward their most effective interpersonal relationships. Her work designing and executing simulations for malpractice prevention has reached over 1,000 physicians. She is the instructor of NYIT’s MS Simulation and Education course “Teaching and Assessing Interpersonal Communication ” and authored the chapter Do’s and Don’ts: Tips and Tricks Learned from Experience in Designing Mobile Simulation Programs in Comprehensive Healthcare Simulation: Mobile Medical Simulation by Carstens and Paulman et al. (Springer Publishing: 2020).