Webinar Help

We are here to help! Here are the most Frequently Asked Questions and Answers:

Yes! Other colleagues from within your institution may watch content with your account. HOWEVER, only three account logins can be active at a time, and ONLY the person who is the account is associated with can receive certificates for participation. Each individual who requires certificates of participation will need their own account.
Yes! Your billing cycle will allow access up to the day your account turns off. You will not be billed again after that until you renew your subscription.
Our refund policy for our various services and offerings are as follows:

  • Monthly & Annual Subscriptions: Subscriptions may be canceled at any time, and customers will have access to their account until the subscription period concludes. No refunds will be provided.
No! You CAN submit a presentation abstract without purchasing a subscription, just simply register and submit your presentation materials today!
Currently they do not, but stay tuned for future updates as we work quickly to offer contact hours.
Usually just an up to date web browser such as Google Chrome. However, some users may need an up-to-date Zoom Client to watch live presentations. Anyone presenting will need the latest Zoom Client and their presentation display software.
Yes, simply email us and we will remove your submitted content within 30 days. See our Submission Policy for official notices.

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