Simulation Operations Specialist - Clinical Simulation & Learning Center
at Eisenhower Health

Eisenhower Health
December 14, 2022
39000 Bob Hope Drive Rancho Mirage, California 92008 United States
Technology Specialist
Job Type:


Located in Southern California, Eisenhower Health is a not-for-profit hospital seeking a Simulation Operations Specialist – Clinical Simulation & Learning Center.

Job Objective:
Under the direction of the RN Manager, the Simulation Operations Specialist will provide technical and mechanical support for all experiential learning operations, including preparation, maintenance and repair of computerized manikins (software and hardware), task trainers and related multimedia peripherals. Supports all efforts to achieve and maintain Society for Simulation in Healthcare Accreditation (SSH Accreditation) from the Society for Simulation in Healthcare Certification Council.

Simulation Operations Specialist – Clinical Simulation & Learning Center must meet the following qualifications:

Required: Associate’s Degree in a Healthcare Discipline
Preferred: Bachelor’s Degree in a Healthcare Discipline
Required: Certified Healthcare Simulation Operations Specialist (CHSOS) or will obtain within 12 months of hire
Required: Two (2) years’ prior experience in healthcare simulation or the equivalent in Information Technology
Essential Responsibilities
Demonstrates compliance with Code of Conduct and compliance policies, and takes action to resolve compliance questions or concerns and report suspected violations
Supports all efforts to achieve and maintain Society for Simulation in Healthcare Accreditation (SSH Accreditation) from the Society for Simulation in Healthcare Certification Council.
Designs, analyzes, and maintains the mechanical systems and equipment of the simulation environment.
Provides technical support for computer based multimedia systems and their components, including operation of computerized simulators and manikins, digital cameras, video cameras, audio/video mixer, digital analog converter, monitors, LCD projectors, anesthesia machines and other equipment.
Participates in ongoing maintenance program for all simulation-based equipment, medical devices, capital equipment and the Clinical Simulation Center as a whole including cleaning, testing, troubleshooting, obtaining quotes for replacement parts, repairing, and assuring that all equipment is in good working order, liaise with equipment manufacturers and clinicians regarding equipment and software upgrades, updates, and beta testing initiatives.
Prepares skills/training labs and varying levels of simulation learning experiences. This requires the ability to program, test, assist, and operate computerized simulation scenarios in collaboration with content experts and faculty.
Programs simulator software to model simulator's physiological response to instructor specifications.
Operates patient simulators and cameras for the duration of simulations.
Operates and maintains audio-visual and debriefing systems.
Sets up and takes down simulation laboratory equipment which may involve rapid turnover of simulation lab set up.
Maintains and repairs all simulation equipment, including patient simulators, computers, monitors and a variety of medical equipment.
Troubleshoots equipment malfunctions and contacts vendors as needed.
Assists with the use and operation of different simulator technologies; conducts routine equipment maintenance; repairs manikins' hard-and software issues.
Collaborates with educators/faculty for equipment and set-up for experiential learning experiences and maps out a plan for completion.
Monitors inventory supplies and notifies management when materials or supplies need to be ordered.
Maintains simulation center as a clean, safe, and operational facility and optimal learning environment and assists the manager in the development and implementation of rules and operating procedures.
Enters data for lab usage and recording simulated sessions with subsequent editing and transfer into an archival format for analysis.
Insures completed data forms are received and completed in full.
Supports the use of digital media and web stream creation for educational and professional distribution, distributes content and back up data, and provides advanced troubleshooting.
Serves as a role-player during experiential learning opportunities as required.
Assists learners and educators/faculty in utilization of simulation equipment, providing an appropriate orientation to simulator features and the simulated learning environment.
Provides training for educators/faculty and staff in the utilization of simulator equipment.
Provides technical support for task trainers and multimedia peripherals including beds/examination tables, headwalls, patient monitors, and other health care equipment, medication dispensing systems and vital sign monitors.
Participate in technical training as necessary.
Provide recommendations for improving operational systems, new equipment needs, and improvement in the quality of the curriculum development process.
Implements standards for measurable, realistic program outcomes with timelines and accountabilities.
Regularly reviews data and program outcomes to identify areas for improvement.
Performs other duties as assigned.

Eisenhower is proud to offer:
Competitive compensation
A generous benefits package and matched retirement plan
Health and wellness programs

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