Communication Skills

  • Posted by Meredith Joyner

    Reflect on a specific communication skill used in healthcare simulation (e.g., SBAR, closed-loop communication, active listening, or debriefing strategies). How does this skill contribute to effective teamwork and patient safety in a simulated healthcare scenario?

  • Jon Turvey

    @Meredith In a recent mental health simulation we ran for students assessing a patientโ€™s capacity to refuse treatment, active listening was crucial. Taking time to understand the patientโ€™s perspective, clarifying their reasoning, and reflecting their concerns helped build trust and ensured a thorough, respectful assessment. It also made team communication clearer when agreeing on the next steps. Often I’ve found simulations for communication are around information gathering alone, and not assessment.<div>
    </div><div> It’s always a topic we understand in principle but having the communication skills to do well is an extra art. Has anyone else run capacity assessment simulations?</div><div>
    </div><div>

    <div>

    </div></div>

  • Kazzie Cazort

    We use the Reflective Feedback Technique (RFT) which is a feedback approach that encourages learners to analyze their own performance through open-ended questioning and guided reflection. Instead of telling the learner what to improve, RFT helps them uncover insights by prompting self-assessment and critical thinking. This creates a collaborative, individualized discussion where feedback is not just given, but discovered.

Log in to reply.