September 25, 2020By Lance Baily

EDUCAUSE Organization Helps Higher Education Solve COVID-19 Challenges Through IT

EDUCAUSE is a nonprofit association that helps higher education elevate the impact of IT across their institutions, by supporting those who lead, deploy, and use information technology to advance higher education. Those responsible for technology operation at healthcare education institutions should consider learning more about this helpful organization and its upcoming online event this October 27th and 28th. Over 100,000 individuals from 2,300 organizations across 50 countries support the EDUCAUSE movement, which has been extremely focused on solving COVID-19 related campus, lab, and online problems though the improved use of IT.

More About the Organization

Through various programs and activities, EDUCAUSE and its members contribute to thought leadership on major issues, help clarify the current environment, document effective practices, and highlight how emerging trends and technologies may influence the evolution of IT in higher education. EDUCAUSE members are at the crossroads of important higher education issues and address a spectrum of challenges including enterprise systems, strategic leadership, teaching and learning, cybersecurity, identity management, and more.

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Membership is open to institutions of higher education, corporations serving the higher education information technology market, and other related associations and organizations. A comprehensive range of resources and activities are available to all interested employees at EDUCAUSE member organizations.

EDUCAUSE programs and resources include professional development activities; print and electronic publications, including books, and EDUCAUSE Review, our flagship magazine; advocacy; teaching and learning initiatives; data, research, and analytics; special interest communities; awards; and extensive online information services.

International institutions provide the EDUCAUSE community with valuable perspectives on IT solutions and strategies at work on their campuses. Thus, EDUCAUSE encourages international institutions to become EDUCAUSE members. EDUCAUSE has offices in Louisville, Colorado, and Washington, D.C. The Louisville office houses administrative, communications, conferences, information, and member services. The Washington office is the center of the association’s government relations and policy initiatives. The association is recognized as a tax-exempt not-for-profit organization under Internal Revenue Code section 501(c)(3).

This organization represents a community of IT leaders and professionals working together to tackle challenges and leverage opportunities that are constantly evolving within higher education. They welcome diversity, in viewpoints and experience, and believe in the transformative power of uncommon thinking for the common good.

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EDUCAUSE Virtual Annual Conference October 27-29th

The EDUCAUSE Annual Conference showcases the best thinking in higher education IT! We’re living in uncommon times and that requires uncommon thinking. Higher education faces one of its most unprecedented challenges in the time of COVID-19, but thinking outside the box is what the EDUCAUSE community does best—and this is where we do it.

The EDUCAUSE Annual Conference is where you need to be this fall as we come together virtually to search for solutions and applicable takeaways to today’s urgent issues. With the best presenters, the best content, and the best networking, the premier higher ed IT event brings together professionals and technology providers from around the world to share ideas and grow professionally.

Plenary speakers include Dr. Freeman A. Hrabowski III, President of The University of Maryland and Susan Grajek Vice President, Communities and Research at EDUCAUSE.

Fall Planning for the New Normal: Moving Higher Ed Online

During the summer of 2020, in the midst of unprecedented change and uncertainty wrought by the COVID-19 pandemic, EDUCAUSE and Cisco partnered to conduct research exploring the ways higher education institutions are responding to this crisis and adapting to “new normal” ways of operating and serving their students. In particular, this research examined the role of technology and of technology leaders in shaping students’ educational experiences, the opportunities and challenges for adapting and improving online and physical spaces, and potential solutions to address the health risks and needs of students, faculty, and staff during these unique times.

Through two surveys of higher education technology leaders and in-depth qualitative case studies of three institutions navigating these challenges, this study sheds light both on the general trends that have taken shape as institutions planned and made preparations for fall education and on the particular practices and models that institutions have deployed in their own planning and preparations. The common themes emerging from this research and the potential paths forward that these themes suggest can help technology and higher education leaders better understand their present challenges and feel better equipped for living in uncertain times.

Indeed, this study focuses on exploring and finding whatever new normal may be emerging for higher education institutions in the midst of a global pandemic. The plans that institutions have been working so hard over the summer to put into place may need to be adapted (or completely shelved) at a moment’s notice, and the innovative solutions that work best today might no longer work tomorrow. Agility and flexibility in coordination with decision-making are key to success for institutions, leaders, and students in higher education, and the technologies and solutions these institutions rely on may need to become equally agile and flexible in adoption and deployment. Read more here!

2019 Organizational Priorities and Goals 


  • Provide enhanced user experiences through personalized email and web communications, targeted content, and improved website wayfinding and performance.
  • Create more robust opportunities for members to collaborate and network to address common challenges, share knowledge and learn from one another.
  • Utilize enhanced analytics to improve member experience by developing the capacity and a comprehensive approach to tracking engagement, member feedback and satisfaction.

Professional Learning:

  • Expand capacity for synchronous and asynchronous professional learning opportunities, delivered through a new digital learning environment.
  • Deploy professional learning resources to strengthen the leadership pipeline, including new mentoring opportunities, refreshing curriculum for EDUCAUSE Institute programs, expanding microcredential portfolio, and developing career pathway planning tools.

Partnerships and Collaboration:

  • Establish EDUCAUSE as an influential leader in defining and promoting digital transformation (Dx).
  • Develop resources that support senior institutional leaders in address specific institutional challenges and strategic opportunities.
  • Build upon the successful work started in 2018 and continue to elevate diversity, equity and inclusion as a priority for the EDUCAUSE community.

Learn More About EDUCAUSE and Their Upcoming Event!

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