Academy of Communication in Healthcare (ACH) Updates 2018 Opportunities

The Academy of Communication in Healthcare, or ACH, has been offering research and training for almost 40 years, focusing on ways to improve patient safety, interdisciplinary teamwork, patient satisfaction scores, and developing individual communication skills. Below are a list of updates from the group covering some of their 2018 activities including abstract submission deadlines for their annual ENRICH conference, upcoming webinars, recorded podcasts, and recent articles. The group provides a resource for everyone involved in healthcare, from students to surgeons and patients themselves.

Call for Abstract Submissions Extended Submission Deadline: Monday, February 5th at 5pm ET/2pm PT for ENRICH Healthcare Communication Course & Research Forum – May 31st – June 3rd, 2018

ACH will host its co-located ENRICH Communication Course and Research Forum at the Hilton Downtown in Tampa, FL. These programs bring together 200+ healthcare professionals to engage in intensive communication training and to hear the latest research and teaching methods in the field. The ENRICH course and the Research Forum are two separate programs (see descriptions for each). Prospective authors are welcome to submit abstracts and proposals through our electronic submission process. We encourage submissions from educators, researchers and learners from all healthcare fields. Please click here for detailed guidelines and selection criteria for scientific abstracts, workshops, symposia, and special interest group submissions.


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ACH Webinars: The Use of Role Play to Teach Communication Skills to Physicians: Wednesday, February 21, 2018 at 12:30pm ET/ 9:30am PT ; Presenter: R. Ellen Pearlman, MD, FACH. The goal of this webinar is to review the utility of role play in teaching adult learners new communication skills, and the steps required to facilitate role plays successfully. By the end of this webinar, participants will be able to describe:

  • Why role play is a useful strategy for adult learners learning new communication skills,
  • Two important guiding principles for facilitating role play,
  • The basic steps required to set up, run, and
  • Debrief a role play, and other useful forums for practicing communication skills.

Podcast: Healthcare Communication: Effective Techniques for Clinicians: DocCom, an online communication skills curriculum, has launched a podcast series titled “Healthcare Communication: Effective Techniques for Clinicians”. Leading communication experts in the healthcare industry are interviewed on popular communication topics. Sign up on your favorite platform, such as iTunes or Stitcher.

Disclosure and Apology after Medical Errors and Adverse Events: A Live Interactive Online Workshop — Tuesday, February 13, 2018: Speaking with patients or their families after a medical error or an adverse medical event is one of the most difficult conversations a clinician can have. Yet most clinicians have little or no training in how to prepare for and conduct these conversations. The Institute for Professionalism and Ethical Practice at Boston Children’s Hospital’s Disclosure and Apology Live Interactive Online Workshop offers providers the tools, skills, and practice needed to conduct these difficult but necessary conversations with confidence and compassion. Participants can interact with the workshop leaders and other participants, enhancing the workshop experience.


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Article: “The role of emotion in clinical decision making: an integrative literature review” — “Background: Traditionally, clinical decision making has been perceived as a purely rational and cognitive process. Recently, a number of authors have linked emotional intelligence (EI) to clinical decision making (CDM) and calls have been made for an increased focus on EI skills for clinicians. The objective of this integrative literature review was to identify and synthesize the empirical evidence for a role of emotion in CDM…”.

Learn more on the ACH website today!


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