Simulation Technology Manager
Reporting to the Executive Director of the Simulation Center at Columbia University School of Nursing, the Simulation Technology Manager will oversee the technical operations of the Simulation Center. This will include the patient simulators, servers, audio-visual equipment, simulation capture system, and simulation software programs. S/He will be responsible for the operation, troubleshooting and maintenance of all IT-related hardware and software. The Manager will also serve as the chief liaison between the Columbia Nursing Simulation Center and the larger Columbia University information technology system.
Specific responsibilities will include, but are not limited to:
- Managing the day-to-day operations, maintenance, repair, and troubleshooting of simulators, AV equipment and the simulation capture system;
- Communicating with manufacturers regarding maintenance, repairs and updates for all simulation equipment;
- Assisting the Executive Director with technical and operational systems design, policies, planning, and support for IT-related needs;
- Working with Center leadership and staff to develop the capabilities of the Simulation Center, evaluate new IT-related equipment, identify opportunities for technological improvement, and improve Center operations;
- Participating in the development and creation of multimedia resources for students;
- Training staff, faculty and students on the use and operation of simulation equipment;
- Managing, organizing and archiving video recordings;
- Assisting in maintaining the Center’s equipment and supply inventory; and
- Performing other responsibilities and projects as needed.
Requires a Bachelor’s degree plus four (4) years of related experience.
The Simulation Technology Manager will have at least three (3) years of specific experience in audiovisual, information technology or computer technology, as well as at least two (2) years of experience in simulation, an academic setting, or a healthcare-related field. Experience with networked systems, including wireless networks, is essential for this role. The successful incumbent will also have experience in providing technical assistance, including the ability to express technical information effectively to non-technical persons.
The Manager must possess the ability to work under pressure in a fast-paced environment, set priorities, and work on multiple projects simultaneously. S/He must demonstrate excellent written communication skills and the proven ability to exercise excellent judgment in decision making. The person selected for this role must maintain confidentiality and discretion when handling student files and personal student information.
Flexibility and adaptability to work varying schedules and hours including evenings and weekends is necessary.
A Simulation Operations Specialists certification from the Society for Simulation in Healthcare (SSH) is highly preferred for this role.
Experience in the operation, installation, trouble-shooting, and maintenance of computer networks and audio visual systems in an academic and/or healthcare related field is a plus. Experience in managing budgets, negotiating prices with vendors, reviewing equipment contracts, and supervising staff are also preferred for the individual in this role.