Does Technology Discrimination Affect Healthcare?
Ken Congdon, Editor in Chief of Healthcare Technology Online recently wrote an article called “Is Healthcare Entering an Era of Technology Discrimination?”. Ken shares how his use of technology to schedule a recent visit to the doctor demonstrated a potential discrimination gap for those without similar means.
Ken further explains “clearly, we are entering a technological era in healthcare, and culturally, we will all need to adjust. However, this transition may prove more difficult for specific groups of people (e.g. the poor, the elderly, etc.) than it is for others. Since technology is positioned to play such a large role in care delivery going forward, are we as a society obliged to ensure these technology-based healthcare services are more accessible to the masses (e.g. via free/inexpensive Internet cafes, etc.)? Or, do individuals with limited access to technology need to change their behavior to ensure they access these services? For example, even if an individual doesn’t have a home computer or smartphone, they can still log onto the Internet at their local library or FedEx Office to access patient portals and receive the same benefits. In any case, expect the technological revolution in healthcare to be met with opposition by specific segments of your patient population. The way providers manage this change with patients will be instrumental in their success.”
Similarly, how will the learning opportunities of healthcare universities and colleges who cannot afford high-fidelity simulators be affected in the years to come? Will the costs of simulation training provide for increasing gaps in healthcare performance outcomes and what will the government do to minimize it? Click on the headline above to share your thoughts!